Cookie Policy

Within our emails we include a tracking pixel. This allows us to understand if the email has been opened, reading time of the email and the device type used. This information helps us to understand email content preferences, to give our guests the best experience possible. Email tracking pixels can be disabled by turning off images within the email itself.

You can set your cookie preferences when you arrive at our website, or change them at any time. For further information, please visit https://ico.org.uk/your-data-matters/online/cookies.

Unless the cookie is a strictly necessary cookie, you can withdraw your consent to our cookies at any time even if you have previously consented. Although, please do remember that if you do not consent to our functionality cookies, parts of our website will not work.

For example, you may not be able to watch our videos. For this reason we will occasionally send you prompts which allow you to consent to a cookie you have previously rejected.

The table below explains what cookies we use on our website, why we use them and whether they are strictly necessary or another type of cookie e.g. "functionality" or "performance" cookies. We also state in the table whether a cookie is a "persistent" or "session" cookie. The difference is that:

• Persistent cookies remain on your device between browsing sessions. They are activated each time you visit the website that created that particular cookie. For example, where a "persistent cookie" is used on a website to remember your log-in details, you will not need to enter those details each time you visit that website.
• Session cookies allow website operators to link the actions of a user during a browser session. A browser session starts when you open the browser window and finishes when you close the browser window. Session cookies are created temporarily. Once you close the browser, all session cookies are deleted.

Strictly Necessary Cookies

These cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but if blocked some parts of the site will not work. These cookies do not store any personally identifiable information.

Performance

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Last updated: 28 May 2025