Privacy policy

This privacy policy explains how Center Parcs uses and protects any personal data that you provide to when you visit this website (the “Website”) or otherwise interact with us. 

When, in this policy, we refer to Center Parcs, we mean the Center Parcs companies listed at the bottom of this policy. Center Parcs is the data controller in relation to your personal data and is responsible for ensuring that the personal data we collect is processed in accordance with applicable data protection laws. 

If you have any questions or are unsure about anything contained in this privacy policy, please let us know by contacting [email protected]

We may change this policy at any time by updating this page. You should check this Website from time to time to ensure that you are familiar with the latest version. If we propose a significant change, we will notify you by email and will otherwise post a notice on the Website.

What PERSONAL DATA DO we collect about you?

We may collect some or all of the following depending on our interactions with you: -

 

  • Your name;

  • Your e-mail address;

  • Your phone number; 

  • Any information you provide to relating to your business, the services you provide or experience/qualifications you have, if you are registering your interest to work with us; or

  • Information that we collect through cookies when you visit our Website. 

     

What we do with your personal data

We will process your personal data for the following purposes: -

To respond to your enquiries 

If you ask us a question, we will process your personal data to enable us to respond to your enquiry.

To keep you informed

If you ask to be kept informed about our progress, we will keep you on our mailing list and contact you with updates about our progress.

Internal record keeping

If you provide us with information and request to be maintained on a list of prospective suppliers and job applicants. We will process your personal data to maintain that list and, keep to contact you at the appropriate time. 

To help us improve our Website

We will process your personal data, that we collect using cookies to perform analysis and help us to improve your journey when you visit our Website.

To comply with law

We may process your personal data, for example, disclose it to law enforcement, if required by law.

What legal basis do we rely on to process your information?

Data protection law sets out a number of conditions which organisations can rely on in order to lawfully handle personal data. The conditions we rely on are as follows: -

Legitimate interests

The law permits us to handle your personal data where necessary in our legitimate interests provided that this isn’t outweighed by your interests. Some of the purposes we handle your personal data, described above, fall into this category as they help us to run our business efficiently and effectively for example, enabling us to monitor, review and improve the services we provide to you and your experience when you visit our Website. We may, if necessary, also use your information to defend our legal rights or to obtain legal advice and to manage any complaint that you might have. We ensure that your rights and interests are protected when we do this.

Consent

 

We are permitted to use your personal data when you give us your consent for us to do so. We will only add your details to our contact lists if you request and consent to us doing so.

 

 

Required by law

 

We will, if required by law, disclose your personal data for example in response to a court order. We will disclose your personal data if requested by a law enforcement agency or where we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, non-compliance with of our terms and conditions, or as otherwise permitted or required by law and consistent with legal requirements.

 

WHO WE SHARE YOUR PERSONAL DATA WITH 

Other companies in the Center Parcs Ccompanies

In order to run our business effectively and for internal reporting purposes, we may also share your personal data with our group companies listed below under the heading “Center Parcs Group Companies”.

Service providers

We will not pass your personal data to anyone outside our group of companies, except to carefully selected third parties (e.g. professional advisers and other service providers who help us run our business e.g. IT support providers).

We will always limit the personal data we share to that which is necessary to enable them to perform their services or function. We will also always ensure that before we share your personal data with a service provider, we have entered into a contract with the service provider which requires them to keep your personal data secure and only use it for the purposes we permit them to. 

A prospective purchaser of our business

In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets or where we are required to forward the information in order to comply with a regulatory or legal process.

Police and law enforcement agencies

Where required by law, we will share your personal data with the police and other law enforcement agencies.

HOW LONG WILL WE KEEP YOUR PERSONAL DATA FOR?

We will keep your personal data for as long as we need it to provide the services and products you request from us. We may also keep it to comply with our legal obligations, to resolve complaints and to enforce our rights.  As a result, the length of time that we keep your personal data for will vary depending on the purposes for which we have it. In any event, we will review what information we need on an ongoing basis and will only retain it for the minimum amount of time that we need it for.

Where in the world will we hold your PERSONAL DATA?

Your personal data may occasionally be processed and held by third parties outside the United Kingdom (UK) and European Economic Area (EEA). 

Whereas in the UK and EEA, we implement a high standard of data protection law, some parts of the world do not implement such stringent laws. As a result, if we do send personal data overseas we will make sure that appropriate safeguards are in place to ensure it is protected in accordance with UK and European data protection law. These might include: -

  • Sending personal data only to countries that European Authorities have indicated have adequate data protection laws in place e.g. Canada or Switzerland;

  • Putting in place contracts with the recipient containing terms which the European Authorities have approved as providing adequate protection; organisations which are members of a scheme which has been approved by European and UK Authorities as achieving adequate protection. 

For more information about where we send your information, please contact [email protected]

Cookies on our Website

Cookies are small text files stored on your computer (or mobile device) by web pages as you visit them. Cookies are not programs and cannot harm your computer.

Our Website uses cookies to enhance your experience of our website(s) and to help us analyse data about how visitors are using our Website(s). 

For more information about how we use cookies, please refer to our separate Cookie policy by clicking here: https://www.centerparcs.co.uk/information/cookies.html

Links to other websites

Our Website may contain links to other websites of interest. However, once you have used these links to leave our Website, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information that you provide whilst viewing such sites and such sites are not governed by this privacy notice. You should exercise caution and look at the privacy statement applicable to the website in question.

YOUR RIGHTS

You have the right to request that we don’t send marketing material to you and you can do this at any time by:

  • Clicking on the unsubscribe link at the bottom of e-mails

  • Phoning the telephone number included on any postal correspondence 03448267723

  • E-mailing us at any time at [email protected]

We will try to keep your personal data up to date but rely on you telling us promptly if your name, address, telephone number or any other details change. You can correct or amend your personal data by e-mailing us at [email protected]

Data protection laws also mean that you have a number of additional rights including the right to access your personal data and to receive a copy of it. You can exercise this right by e-mailing us at [email protected]

You can also request to have your personal data erased, or transferred either to you or a third party in a commonly structured format and to have your personal data restricted. Please be aware that these latter rights only apply in limited circumstances and therefore even if you wish to exercise them, we may not always be required to comply.

For further information about how these rights apply, or to exercise your rights, please e-mail us at [email protected]

Complaints

If you have any questions about how Center Parcs handle your personal data or are unhappy about how we have done so, you can e-mail us at [email protected]

You also have the right to raise any complaint you may have with the ICO. You can do this by contacting them: -

  • By post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF

  • By phone: 03031231113

  • By email: [email protected]

Center Parcs Companies

The Center Parcs companies this policy refers to are: -

Center Parcs (Operating Company) Limited whose registered address is One Edison Rise., New Ollerton, Newark, Nottinghamshire, NG22 9DP and which is registered under company number 01908230.

Center Parcs Limited whose registered address is One Edison Rise, New Ollerton, Newark, Nottinghamshire, NG22 9DP.